FAQ

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We do not provide any food or beverage beyond the charcuterie, water, and non-alcoholic beverage listed in the booking or add on items. Charcuterie and add on food items are produced by our vendor partners. However, you are encouraged to bring your own and/or purchase one of our add-ons for your enjoyment.

We aim to be flexible and understand that life happens. We provide 100% refunds if the booking is cancelled 72 hours from the event date. Cancellations made 48 hours prior to the event will receive only a partial refund of 50%. We will not honor a refund for any cancellations made less than 48 hours.

​If you'd like to reschedule, we ask for 48 hours advance notice and for the rescheduled date to be within 1 month of the original booking date.  

We know that Florida weather can often be unpredictable. If the weather calls for 60% chance or more of rain, we will contact you 2 days prior to your picnic to ask about rescheduling or moving to an inside space. See above for our policy on rescheduling. 

Absolutely not!  Your time is yours to enjoy privately.  Once you arrive and get settled in we leave and only return when your booking ends.

We require a quick text or phone call 30 minutes prior to leaving so that we know you are leaving earlier than the agreed upon time. If you leave without notifying us you are responsible for any missing items.

The first step in creating your picnic is to email or call to schedule your picnic date and time. Once your time, date, and location have been confirmed we will take care of the rest. We will arrive beforehand to setup. We will send you a text message with the location. The time of the event starts at the time noted on your confirmation email. We request that you text us 30 minutes before leaving in the event you need to end your reservation early.   

At this time, we currently accept credit or debit card. At least 50% of payment is due at the time of booking to secure your date. Full payment is due 24 hours before your picnic date or you will forfeit your booking. 

No we do not. It is the responsibility of the client to check any rules & regulations pertaining to alcohol usage at the event site. Fantasy Picnics by Jenn takes no responsibility of any alcohol consumption.

We are available to set up in most public parks in the area, at Navarre Beach, as well as any private spaces you have access to (like your own home/backyard!) If you are having trouble choosing a location, we can provide you with a list of our preferred locations. If you would like a beach set-up, please contact us to discuss further.

No modifications can be made to any picnic packages. Any items included in the package that are specifically requested to not be included will NOT affect package pricing.